GlasPro at 9401 Ann Street, Santa Fe Springs, CA 90670

Full information about Establishment and car repair "GlasPro" at 9401 Ann Street, Santa Fe Springs, CA 90670

Establishment   Car repair  

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Address:
9401 Ann Street, Santa Fe Springs, CA 90670
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Phone number:
+1 562-946-7722

Website:
glas-pro.com

Categories:
Establishment   Car repair  

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Reviews

  • JASON HOFFMAN
    ★ ☆ ☆ ☆ ☆
    GLAS PRO IS A JOKE!!!!!!! THEY CANNOT CUT GLASS TO SAVE THERE LIVES!!!!!!.... 5 MONTHS AND MULTIPLE ATTEMPTS TO HAVE A BACK PAINTED GLASS BACK SPLASH CUT FOR OUR KITCHEN.. THE SAME PIECE WAS CUT WRONG 3 TIMES, QUALITY CONTROL IS LACKING EACH REDO TOOK OVER A MONTH TO RECEIVE ...AVOID THEM!!!!..THEY HAVE NO PRIDE IN WORKMANSHIP...THEY TOLD ME THEY WOULD NOT MAKE MY PIECE OVER AND THAT WAS IT EACH TIME THEY WERE OFF 3/16THS TO A 1/4" BEST THEY CAN DO!!!! GLAS PRO IS A JOKE!!!!!!!!!!
  • Christopher Scott
    ★ ☆ ☆ ☆ ☆
    Horrible service in every level! If you have a timeline for your project don't use this company. There's several other companies with the same products that can hit deadlines and have products ready when they say they will. If you don't mind several back orders on a single order placed, non responsive management and absolutely no concern about their product holding up a project, costing several people lost time and money, then this is definitely the place to go!
    Christopher Ray Scott
    CR GLASS INC.

    I gave them another chance on an identical Farmerboys job. They did even worst the second time around. I obviously wasn't thinking straight when I ordered glass from them again. They can not give you a date when the glass will be delivered. I had a crew of guys wait all day and they never came. They never called and I couldn't get a straight answer when I would get my glass. They showed up 2 days later to the job without calling anyone or making sure someone was there to receive the glass. The superintendent had to receive the glass and make room inside to store it for me. This is the most unprofessional thing that has happened to my company on a job. It was absolutely embarrassing and made my company look just as bad as Glass pro actually is. I got no apology or explanation why glass was delivered without any confirmation or communications. The spandrel glass was back ordered and not delivered with the first glass order. There was only 12 pieces total and door entry glass. A pretty small order. You would think they can handle that. When the backordered spandrel glass came you can see they did a horrible job applying the black on the glass. There were big patch jobs. Over all between the 2 jobs that are scheduled for 3 days each they took 6 days each because of Glass pros backorders and mistakes. I lost at least 1500.00 on each job due to Glass pros incompetents. They have been ban by the architect and general contractor for Farmerboys. This will get around and you will see prints calling out fabricators you can use and fabricators that are ban from the job. I'm told that the new plans for new projects will show Glass pro is ban from any GMG construction or Famerboys construction. Thankfully I didn't loose my spot with GMG construction. They know I do great work and I'm very punctual when I'm working with good suppliers. How the owner of Glass Pro lets this go, losses customers and gets bad reviews is beyond me! I have a 5 star review for my company. We worked extremely hard in our 8 years to do the best we can with every customer that comes our way. Not every job goes perfect. It's all about how you handle each situation. I've received good reviews on jobs that went bad because we did what it took to make things right. You would think after a review like this I would at least get a phone call apology. If I was the owner of Glasspro I would be pissed off!
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